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Online Services

Welcome to the Birmingham NHS Urgent Treatment Centre

The centre offers nurse-led appointments for a range of services and provides fast access to health information, advice and treatment for minor illnesses and injuries. We are located on the lower ground floor of Boots on the High Street. 

We are no longer able to accept ‘walk in’ patients. Patients can only be seen via a pre-booked appointment through NHS 111.

If you require an appointment please call 111 for an assessment, 111 can then book you for an appointment with us if necessary.

Face coverings

As per the Government guidelines, from Monday 15th June, all patients aged 11 or over visiting the surgery will need to wear their own face covering at all times while inside the surgery. A cloth face covering should cover your mouth and nose while allowing you to breathe comfortably. It can be as simple as a scarf or bandana that ties behind the head. Please visit https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering. Thank you for your cooperation.

CORONAVIRUS

Please do not come into the centre if you or a member of your household has any of the following symptoms: a fever, a new continuous cough or a loss of, or change in, your normal sense of taste or smell (anosmia). Please stay at home and self-isolate for 14 days.

The latest COVID-19 guidance and information can be from here gov.uk and at nhs.uk.

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Access for All

We are committed to ensuring all our patients, visitors and staff can access the centre easily and safely regardless of any physical, developmental or sensory disabilities.

The nearest NCP car park is Dale End located on High Street, Birmingham B4 7LN.

Patient Confidentiality

The Walk-in Centre follows the patient confidentiality policy as outlined by Heart of Birmingham Teaching Primary Care Trust. If you would like to see a copy of this policy then please ask at reception. Any request for a report or copies of notes requires a signed patient consent form.

We are not the Sexual Health and Family planning service for sexual Health and family planing services please dial 0121 237 5700.

View our CQC Rating

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(Site updated 26/08/2020)

Contact Details

Birmingham NHS Walk-in Centre

Contact Telephone

111
111
0121 255 4500
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website