This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.

Online Services

Welcome to the Birmingham NHS Walk-in Centre

The centre offers nurse-led walk-in appointments for a range of services and provides fast access to health information, advice and treatment for minor illnesses and injuries. We are located on the lower ground floor of Boots on the High Street. 

We do not offer pre-bookable appointments



Please do not come into the surgery if you or a member of your household has either a fever or a new continuous cough. Please stay at home and self-isolate for 14 days. 

We have changed the way we book our appointments in response to the latest Government guidance on COVID-19. All patients who request any type of appointment will first be telephoned by a clinician. The clinician will assess you and determine how best to meet your care needs. If you do not need to come into the surgery, you will be given the appropriate self-care advice, treatment and information on what to do if you become more unwell. You will be offered an appointment if it is essential for you to be seen face to face. Thank you for your cooperation during this time. 

The latest COVID-19 guidance and information can be from here and at

Access for All

We are committed to ensuring all our patients, visitors and staff can access the centre easily and safely regardless of any physical, developmental or sensory disabilities.

The nearest NCP car park is located on Albert Road.

Patient Confidentiality

The Walk-in Centre follows the patient confidentiality policy as outlined by Heart of Birmingham Teaching Primary Care Trust. If you would like to see a copy of this policy then please ask at reception. Any request for a report or copies of notes requires a signed patient consent form.

We are not the Sexual Health and Family planning service

for sexual Health and family planing services please dial 0121 2375700

View our CQC Rating

We recommend viewing this page with a recent version of your web browser as a widget is featured. If you experience issues viewing this page try updating your web browser first.

(Site updated 24/03/2020)

Contact Details

Birmingham NHS Walk-in Centre

Contact Telephone

0121 255 4500
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website